Does PACE financing have consumer protections?
Yes, the consumer protections with PACE financing go above and beyond what other traditional financing alternatives commonly offer. For example:
Direct Support & Service
Renew Financial offers homeowners direct customer service support and assistance even after completing their project. The same is not true with traditional lenders, especially banks and credit card companies.
Comprehensive Disclosures
Similar to consumer financing, homeowners receive comprehensive disclosures, such as a financing estimate of all the expected costs over the assessment's term, a final closing document, etc.
Verification Call
Homeowners receive a live confirmation call from a real, trained Renew Financial representative who verifies the information and reviews the financing terms in detail to ensure the homeowner understands the program.
Completion Certificate
PACE includes consumer protections to better protect homeowners from contractor-related disputes. For example, a contractor is not paid until the homeowner signs a project completion certificate, which is a document that certifies the work has been completed to the homeowner's satisfaction and meets all the agreed-upon standards.
No Pre-Payment Fees
With PACE, homeowners are free to pay the financing agreement in full ahead of schedule without a pre-payment penalty. However, a processing fee may apply in such cases, which covers the administrative costs associated with early repayment.
Contractor Oversight
All of our registered contractors undergo a due-diligence review and verification. This vetting process has no parallel in unsecured lending.
And more!